Amenity Services Agent
Position Description
Apply OnlineEssential Job Functions:
- Answer all phone calls and transfer appropriately, assisting callers as needed.
- Maintain current amenity information and have up to date knowledge of the club, its amenities and real estate companies.
- Work with rental companies to insure accurate and timely issuance of amenity cards for rentals.
- Make, issue and record all amenity cards
Job Requirements:
Education: High School Diploma or GED equivalent preferred.
Experience: 6 months to one year office service experience or customer service experience preferred.
Skills: Computer, fax machine, copy machines, and any other miscellaneous office equipment.
Supervisory Responsibilities: None
Equipment to be used: Amenity Card machine, computer, fax machine, copier, postage machine.
Typical Physical Demands: Requires sitting, standing, bending and reaching. May require some lifting of up to 30 pounds. Requires manual dexterity sufficient to operate standard office machinery. Requires normal range of hearing and vision. Requires ability to function professionally in a challenging demanding and time sensitive environment.