Member Concierge

Position Description

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Essential Job Functions:

1. Answer all phone calls and transfer appropriately, assisting callers as needed
2. Assist members with reservations and questions.
3. Assist the Amenity Agents with making, issuing and recording amenity cards when necessary.
4. Greet all members and guests with amenity and club information as needed.
5. Maintain current amenity information and have up to date knowledge of the Club, its amenities and Seabrook Island Real Estate.

Job Requirements:

Education: High School Diploma or GED equivalent required. Bachelors or Associates degree preferred.

Experience: One year office/administrative service experience or customer service experience preferred.

Skills: Strong organizational, communication, interpersonal, customer service, and computer skills required.

Supervisory Responsibilities: NONE

Equipment to be used: Amenity Card machine, computer, fax machine, copier, postage machine.

Typical Physical Demands: Requires sitting, standing, bending and reaching. May require some lifting of up to 30 pounds. Requires manual dexterity sufficient to operate standard office machinery. Requires normal range of hearing and vision. Requires ability to function professionally in a challenging, demanding and time sensitive environment